Welcome to Arta Alba   Click to listen highlighted text! Welcome to Arta Alba

Nova Pan officially launches its innovative mobile app to offer customers an integrated experience

• Brașov, 22.07.2025/XNUMX/XNUMX. Nova Pan, leader in the market of professional equipment for bakery, pastry, confectionery, ice cream and chocolate in Romania, announces the launch of the Nova Pan mobile application, a digital solution aimed at transforming the way the company's customers and collaborators interact with the brands in the group's portfolio.

Available both to existing customers, who are encouraged to download the app for better management of their purchased equipment, and to those interested in purchasing equipment, the app promises a personalized experience and quick access to essential information about the equipment sold by Nova Pan.

One of the strengths of the application is the section dedicated to equipment in stock, available for quick purchase directly from the Nova Pan showroom. This functionality allows customers to quickly identify the right solutions, saving time and resources.

In addition to accessing inventory, the app also facilitates service requests for purchased equipment. Users can register maintenance requests, check service history, and receive preventive maintenance information, ensuring optimal long-term equipment performance. This functionality is essential for minimizing downtime and maximizing business productivity.

Nova Pan mobile application

Special promotions

Moreover, the application offers access to special promotions, available only by creating an account in the application, specifically adapted to the user's field of activity, whether it is bakery, pastry, confectionery, chocolate and ice cream shops.

By consolidating all services under a single platform, Nova Pan redefines the standards of interaction with its customers and collaborators, laying the foundation for a closer and more efficient relationship. The application aims to simplify the process of purchasing, managing and maintaining professional equipment, while also providing access to the other brands in the Nova Pan Group portfolio.

The Nova Pan app is not just a management tool, but also a strategic partner for businesses in the bakery and confectionery industry. Key benefits include:

  • Fast and centralized access: All Nova Pan Group brands and services are available in a single platform, eliminating the need to navigate multiple sites or contact different suppliers.
  • Transparency in stocks: Equipment available in the showroom is displayed in real time, with full details about specifications and availability.
  • Personalization: Promotions and offers are tailored to the specific needs of each user, increasing their relevance and value.
  • Financial efficiency: Managing invoices and due dates directly from the application simplifies financial administration.
  • Simplified technical support: Service requests are processed quickly, with a clear history of interventions, for hassle-free maintenance.
  • One click away: Instant access to advice from Nova Pan specialists. This functionality allows customers to quickly identify the right solutions for their needs, whether it's professional ovens, mixers, automatic production lines or other essential equipment.

Nova Pan mobile application

A step towards the digitalization of the industry

Drawing inspiration from digital transformation trends in other industries, the Nova Pan app reflects the company's commitment to innovation and responding to the demands of an ever-changing sector. By centralizing services and providing a seamless experience, the platform helps customers save time and make informed decisions.

"In a context where, in 2025, over 94% of users use the smartphone as their main information and communication tool, we considered it essential to be where our customers are already active: on their mobile phones. Thus was born the Nova Pan application - a digital tool created to bring essential information about the equipment sold by our company directly into the palm of users' hands." transmit Ciprian Brebeanu, co-founder of Nova Pan Group.

“The development of the application began in 2019. It was a challenging process – interrupted during the pandemic and resumed in 2023 – that took us through several stages of testing and refinement. Today, after almost six years, we are proud to launch an application that reflects our vision for the future: transparency and connectivity.

We are the first and only company in our field to offer such a digital solution and we believe that this step positions us, as we have always wanted, one step ahead of the competition.

app Nova Pan offers our customers quick and easy access to information about the equipment they have purchased, as well as direct links to the websites of the brands in the Nova Pan group. It is more than an application – it is an extension of our commitment to providing modern, efficient and high-standard services.

This launch is part of our broader vision: to remain a reliable, dynamic company, always focused on the real needs of our customers.” added the gentleman Ciprian Brebeanu.

The application is available for free on the Google Play Store and the App Store, and the process of creating an account is quick and intuitive.

With this launch, Nova Pan consolidates its leading position in the professional equipment industry, offering digital solutions that transform the way businesses in the bakery, pastry, confectionery, ice cream and chocolate industries manage their operations.

Nova Pan mobile application

Article written by Gabriela Dan, Editor-in-Chief Arta Albă

Read on White Art and: Nova Pan invests over 1,7 million lei in a photovoltaic system for a sustainable future

Subscribe to the Newsletter

similar articles

Comments

LEAVE A MESSAGE

Please enter your comment!
Enter your name here.

spot_img

Instagram

Recent articles

Click to listen highlighted text!